Nobody likes a surprise bill. Learn how to check your usage below, and never go overboard on your data again. Select Self Serve at the top of the screen, and select Usage from the drop-down menu. A list of usage meters will show your airtime, data and messaging details. Select any of the coloured meters...

Only certain customers on an account have the authority to make changes to the account. This includes: Adding, moving or changing account features Adding, moving or changing a rate plan Cancelling an account Modifying the settings on an account Activating a line on an account Transferring ownership of an account () Having the capability to...

You can change your add-ons by logging in to Self Serve. Here's how to do it. Log in to your account. Select Self Serve at the top of the screen, and select Mobile services from the drop-down menu. Select the Manage add-ons button. Select the add-on(s) you want, review your changes, and select Submit. Woohoo!...

Say goodbye to unexpected data charges thanks to notifications and data pauses. Customers who don’t want to receive data usage notifications can turn them off in their account. What is Shock-Free® Data? Shock-Free® Data lets you be in control of your own data usage so you can avoid unexpected charges. That means you’ll never go...

What is the Koodo Wireless Home Phone? With our wireless home phone, you can make calls at home like you used to. It’s our answer – no pun intended – to a traditional home phone, but better. It operates on Koodo’s awesome wireless network instead of using traditional copper lines, which means you get more...

Hey hotshot, if you’ve got more mobile data than you know what to do with, then why don’t you share some with friends and family by using your Personal Hotspot? The lowdown on Hotspot: Personal Hotspot is a setting you can activate on your phone which allows your friends and family to connect to your...

We know that managing international long-distance calls can be confusing, so we're here to help. This page breaks down everything you need to know about our pay-per-use rates and how you can save with our Long Distance Saver or other add-ons for frequent callers. You'll also find tips for avoiding long-distance fees, like blocking outgoing...

VoLTE (Voice over LTE) is available for Koodo Prepaid customers. What is VoLTE? VoLTE is the next step in wireless calling and it comes with some awesome benefits. Koodo customers with a compatible phone will be able to make and receive calls over our faster Koodo LTE network instead of the HSPA network. With VoLTE...

Google has added Rich Communication Services (RCS) to Android Messages. RCS is the next generation of messaging technology and improves your messaging by offering a native, richer, and universal experience across networks and android devices. RCS messaging works on select Android devices. It gives you some sweet new features in select conversations including: Group chats...

Call Control helps reduce unwanted calls by prompting incoming callers to enter a randomly-generated number (0-9), which the caller must enter correctly before the call can be connected. Callers with no response (e.g. robo-dialers) or an incorrect response won’t be able to complete the call and will hear a standard Call Control message instead. This...