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Repair and warranty options
Broken screen? Dying battery? Fix your phone fast at Mobile Klinik! Mobile Klinik is Canada’s fastest growing professional smartphone and tablet repair company with convenient locations...
Broken screen? Dying battery? Fix your phone fast at Mobile Klinik! Mobile Klinik is Canada’s fastest growing professional smartphone and tablet repair company with convenient locations across the country. They repair everything from cracked screens to battery replacements to speaker or microphone issues, and they even provide a lifetime guarantee on most of their repairs*! All...
AppleCare+
You can buy a 2-year or monthly AppleCare+ plan at Koodo stores, Wow! Mobile Boutiques and Koodo authorized dealers. To get AppleCare+ monthly, you’ll need to...
You can buy a 2-year or monthly AppleCare+ plan at Koodo stores, Wow! Mobile Boutiques and Koodo authorized dealers. To get AppleCare+ monthly, you’ll need to visit a Koodo store within 60 days of purchase. Your phone will be inspected and should be in good condition, free from physical damage, before you can buy AppleCare+. AppleCare+ covers: Technical...
Returning or exchanging your Koodo phone
If you aren’t happy with the Koodo phone you bought online, you’ll have 30 days to either exchange it or get a full refund. A...
If you aren’t happy with the Koodo phone you bought online, you’ll have 30 days to either exchange it or get a full refund. A refundable SIM card fee ($5) and a non-refundable shipping fee ($10) may have been charged at the time of purchase for online orders. Heads up! There s no exchange process...
Having trouble with your phone?
To protect the health and safety of our team and our customers in response to COVID-19, we’ve temporarily closed most of our TELUS, Koodo, and...
To protect the health and safety of our team and our customers in response to COVID-19, we’ve temporarily closed most of our TELUS, Koodo, and Public Mobile corporate locations across the country. Don t worry, we ve got plenty of other options for you. We’re still here to support you with our Self Serve troubleshooting options....
Koodo Phone Protection Plan
Everyone wants to keep their phone safe! The Koodo Protection Plan is a great way to make sure that your device is covered from mechanical,...
Everyone wants to keep their phone safe! The Koodo Protection Plan is a great way to make sure that your device is covered from mechanical, electrical and texting-in-the-tub failures! Here are some handy tips about our protection plan and where you can find all of the important info you need. Where can I find more information...

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