If you’re not happy with the phone you purchased, you can return the phone for an exchange or refund provided that you meet the following conditions: The phone is in like-new condition in the original packaging You show proof of purchase Accessories are excluded unless they’re defective Additionally, if your usage exceeds any one of the following limits,...

Everyone wants to keep their phone safe! As of November 11, 2021, the Koodo Phone Protection Plan is replaced by Device Care Complete. The Koodo Phone Protection Plan is no longer available. You can find out more about Device Care Complete here. Where can I find more information on the Koodo Protection Plan? You can find the...

Broken screen? Dying battery? Fix your phone fast at Mobile Klinik! Mobile Klinik is Canada’s fastest growing professional smartphone and tablet repair company with convenient locations across the country. They repair everything from cracked screens to battery replacements to speaker or microphone issues, and they even provide a lifetime guarantee on most of their repairs*! All...

Accidents happen! We’re here to help with Device Care Complete: worry-free protection from life’s unexpected moments. Device Care Complete is a great way to make sure that your device is covered from physical damage, technical problems, and ‘texting-in-the-tub’ failures. You’re even covered if your phone is lost or stolen. Read on to get some handy...

You can buy a 2-year or monthly AppleCare+ plan at Koodo stores, Wow! Mobile Boutiques and Koodo authorized dealers. To get AppleCare+ monthly, you’ll need to visit a Koodo store within 60 days of purchase. Your phone will be inspected and should be in good condition, free from physical damage, before you can buy AppleCare+. AppleCare+ covers: Technical...