Language
Region
Language
Region
Swapping your SIM card online
Swapping your SIM card online You can change your SIM card online through Self Serve. It’s easy to do, but it does require 2 step authentication....
Swapping your SIM card online You can change your SIM card online through Self Serve. It’s easy to do, but it does require 2 step authentication. This means that a verification code will be sent to your phone or another line on your account. Before you activate, make sure you: Have a new Koodo SIM card and it’s 19digit SIM...
SIM PIN
A SIM PIN protects your SIM card from unauthorized and unintentional communication or internet browsing. Plus, whenever you restart your phone or remove the SIM...
A SIM PIN protects your SIM card from unauthorized and unintentional communication or internet browsing. Plus, whenever you restart your phone or remove the SIM card, your SIM card will automatically lock, showing "Locked SIM" in the status bar. To unlock it and restore your access, you’ll need the SIM PIN. What You Should Know about a SIM PIN It’s optional; you...

Need more help?

Visit the Koodo Community.