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Voicemail
Call Display+ and Voicemail are included in all Canada-wide plans.  Set up your Voicemail From your phone, dial 1 + your area code + your...
Call Display+ and Voicemail are included in all Canada-wide plans.  Set up your Voicemail From your phone, dial 1 + your area code + your phone number. You'll hear an automated welcome message. You'll then be asked to create a password, and record your name and greeting. Check your Voicemail Press and hold the 1 key and follow...
The 101 on Koodo wireless home phone
What is the Koodo Wireless Home Phone? With our wireless home phone, you can make calls at home like you used to. It’s our answer –...
What is the Koodo Wireless Home Phone? With our wireless home phone, you can make calls at home like you used to. It’s our answer – no pun intended – to a traditional home phone, but better. It operates on Koodo’s awesome wireless network instead of using traditional copper lines, which means you get more features...
Keeping track of your data usage
You can check your data usage in real time by logging in to your Self Serve account. Select Usage from the Self Serve dropdown menu. Click...
You can check your data usage in real time by logging in to your Self Serve account. Select Usage from the Self Serve dropdown menu. Click View details to access your data history for your current cycle, your previous cycle, and from the previous 2 months. Here’s a list of your phone’s features that use data. Feature...
Koodo's network coverage
Koodo plans run on Canada’s coast-to-coast 4G network covering 99% of Canada's population, stretching your coverage from east to west and north to south. It’s...
Koodo plans run on Canada’s coast-to-coast 4G network covering 99% of Canada's population, stretching your coverage from east to west and north to south. It’s easy to find out if your phone is compatible with the Koodo network, most 4G/ HSPA phones will work. Remember, if your phone is locked to a specific carrier, you’ll...
Long distance calling
Canada-wide long distance Koodo is giving Canadian long distance service charges the boot! Our Canada-wide plans let you call anywhere in Canada without paying...
Canada-wide long distance Koodo is giving Canadian long distance service charges the boot! Our Canada-wide plans let you call anywhere in Canada without paying long distance service charges. That means worry-free calling coast to coast. All long distance calls use anytime minutes¹. If you do not have unlimited Canada-wide minutes (either within the plan or...
Upgrading your phone
Need a new phone? You can either follow these steps to upgrade your phone online, or head to a Koodo location near you: Log into...
Need a new phone? You can either follow these steps to upgrade your phone online, or head to a Koodo location near you: Log into Self Serve Click on Shop and select either Phones or Plans from the dropdown menu Choose a phone and add it to your cart. Choose a plan and add it to your cart. If...
Keeping or changing your plan when you upgrade your phone
If you’re an existing customer looking to upgrade to a new phone on the Tab** and you like the rate plan that you have, your...
If you’re an existing customer looking to upgrade to a new phone on the Tab** and you like the rate plan that you have, your current plan might be eligible for a renewal on certain Tabs. Eligibilities may change. Check out the chart below to see the rate plan options available to you. Remember to always...
Alert Ready / Wireless Public Alerting (WPA)
What is Wireless Public Alerting / Alert Ready? Alert Ready is a service designated to deliver critical, potentially lifesaving alert messages to Canadians. The system was developed...
What is Wireless Public Alerting / Alert Ready? Alert Ready is a service designated to deliver critical, potentially lifesaving alert messages to Canadians. The system was developed in partnership with federal, provincial, and territorial emergency management officials, Pelmorex Corp, the broadcast industry, and wireless service providers, including Koodo, to ensure you receive emergency alerts immediately and know...
Wireless public alerting compatible devices
Not all wireless mobile devices offer wireless public alerting compatibility. The following devices have been tested and certified by Koodo for emergency alerting compatibility. If...
Not all wireless mobile devices offer wireless public alerting compatibility. The following devices have been tested and certified by Koodo for emergency alerting compatibility. If your device is on the list, you should also make sure to have the latest available software for your device to ensure you have the emergency alerting functionality. Koodo can only...
Apple TV+ and Apple Arcade - exclusive offer
Redeem up to 6 months free of Apple TV+ and Apple Arcade! Learn more about your eligibility, the terms and conditions, how you can redeem...
Redeem up to 6 months free of Apple TV+ and Apple Arcade! Learn more about your eligibility, the terms and conditions, how you can redeem this offer, and more! Redeem 6 months free of Apple TV+ and Apple Arcade To receive a 6-month free trial of Apple TV+ and Apple Arcade, you must meet the...

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