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Upgrading your phone

Need a new phone? Just head to a Koodo location near you to upgrade. Don’t feel like leaving the house? Follow these quick and easy steps to upgrade your phone online:

  • Log into Self Serve
  • Click on Shop and select either Phones or Plans from the dropdown menu
  • Choose a phone and add it to your cart.
  • Choose a plan and add it to your cart.
  • If you have a remaining Tab and/or Tab Bonus balance, you'll need to pay it off before going forward.
  • Complete your purchase by entering your payment details at checkout.
  • And you're done! Your shiny new phone will arrive in 3 - 5 business days.

Visit a Koodo store near you or contact us if you have any questions.

To learn more about your new phone through our interactive phone tutorials, click here.

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