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Phone troubleshooting

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Changing your rate plan

selfServeSelf Serve

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Support tools

You can make changes to your Koodo account for free via Self Serve. If a rep makes changes for you over the phone, service fees may apply.

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Help categories

Activating
Activating
Billing and payments
Billing and payments
Self Serve
Self Serve
Managing your services
Managing your services
Travel and roaming
Travel and roaming
Phone troubleshooting
Phone troubleshooting
Warranty and repairs
Warranty and repairs
Buying online
Buying online

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You're in good hands with our Mobile Masters

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If the issue still hasn’t been resolved to your satisfaction, you can take a look at further options.