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Reporting your lost or stolen phone
Losing your phone is a total bummer. Good thing is you can suspend your service right away to prevent the bad guys from using it....
Losing your phone is a total bummer. Good thing is you can suspend your service right away to prevent the bad guys from using it. Just follow these steps. Log in to your Self Serve account. Select the Mobile services section in the dropdown menu. Select Report your lost or stolen phone. Select Suspend my phone. Your phone is now suspended. You...
Lost or stolen Prepaid phone
If your Prepaid phone is lost or stolen, you should suspend your service right away. Here's how to do it quickly: Log in to...
If your Prepaid phone is lost or stolen, you should suspend your service right away. Here's how to do it quickly: Log in to your Prepaid Self Serve account. Select the Phone Services tab. Select Suspend Service in the Lost/Stolen Phone section. You can also Contact Us to suspend your service. Just so you know, charges may apply for this...

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