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Returning or exchanging your Koodo phone
If you’re not happy with the phone you purchased, you can return the phone for an exchange or refund provided that you meet the following...
If you’re not happy with the phone you purchased, you can return the phone for an exchange or refund provided that you meet the following conditions: The phone is in like-new condition in the original packaging You show proof of purchase Accessories are excluded unless they’re defective Additionally, if your usage exceeds any one of the following limits,...

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