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Everything you need to know about your Koodo bill
It's important to understand how your bill works and what you can expect to see on it, because nobody likes unwanted surprises. Making changes on...
It's important to understand how your bill works and what you can expect to see on it, because nobody likes unwanted surprises. Making changes on your account can sometimes result in one-time charges related to the change. This page aims to clarify some of these charges, which you might see on your first bill, on...
Charges explained
Charges on your first bill: If you're surprised by the amount on your first monthly bill, it might help to look at it this...
Charges on your first bill: If you're surprised by the amount on your first monthly bill, it might help to look at it this way... Your bill includes pro-rated charges from your activation date to your billing date, plus the next full month in advance. This means that you'll see a partial charge for your plan...
Making changes to your plan
It’s easy to make changes to your plan, but keep in mind that your first bill after a change may look a little different from...
It’s easy to make changes to your plan, but keep in mind that your first bill after a change may look a little different from previous bills. You can avoid partial charges by making changes on your bill start date. Don’t know your bill start date? Head to Self Serve to find out. When you make changes...

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