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Managing your servicesUpgrading

Upgrading

Upgrading your phone
Need a new phone? Just head to a Koodo location near you to upgrade. Don’t feel like leaving the house? ...
Need a new phone? Just head to a Koodo location near you to upgrade. Don’t feel like leaving the house? Follow these quick and easy steps to upgrade your phone online: Log into Self Serve Click on Shop and select either Phones or Plans from the dropdown menu Choose a phone and add it to your cart. Choose a plan and add it to your ...
Keeping or changing your plan when you upgrade your phone
If you’re bringing your own phone to Koodo or you want to purchase a phone outright (without using the T...
If you’re bringing your own phone to Koodo or you want to purchase a phone outright (without using the Tab), you can keep your current rate plan. If you want to upgrade to a new phone on the Tab1, check out the chart below to see if you’re eligible to keep your current plan. Provinces: AB/BC/MB/ON/SK/NB/NS/NL/YT/P...
Changing your SIM card in Self Serve
This feature is no longer available on Self Serve. If you need to change or switch to a new SIM card, you ca...
This feature is no longer available on Self Serve. If you need to change or switch to a new SIM card, you can always visit a Koodo store. Or you can Contact Us. If you’ve recently upgraded your phone and your old SIM card doesn't fit into the new phone’s SIM tray, you’ll need to change your SIM to one that fits. You ...

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