BlackBerry legacy devices shut down

Learn about the discontinuation of legacy BlackBerry devices and support.

BlackBerry legacy device functionality is ending January 4th, 2022

In 2017, BlackBerry Limited committed to providing at least 2 more years of support for BB10 and at least 2 more years of BlackBerry network access for BBOS devices. BlackBerry Limited is now taking steps to decommission or terminate infrastructure services associated with devices running BlackBerry 7.1 OS and earlier, BlackBerry 10, and BlackBerry Playbook OS 2.1 and earlier.

This means, as of January 4, 2022, all legacy BlackBerry devices running BlackBerry software will no longer be functional on any carrier network, including Koodo. Your legacy BlackBerry device will no longer be able to support voice, data, SMS, and/or 911 services.

In order to avoid any disruption in service, you’ll need to upgrade to a new device.

For a full list of devices and service offerings that are affected, please visit

We’re here to help – to stay connected, contact us before January 4, 2022

We have some great options to help you upgrade your device, so you don’t experience any service disruptions. Visit

We'll help you find a device that you’re comfortable with and that suits your needs and budget.

Visit us

Shop online

Log in to your Koodo Self Serve account and see which device offers are available to you.

Visit a Koodo store

We have devices to suit every preference. Our reps will be happy to help you find one that’s compatible with your needs and budget.

Note: Use our store locator to find your nearest Koodo location.

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