Keeping or changing your plan when you upgrade your phone

If you’re an existing customer looking to upgrade to a new phone on the Tab** and you like the rate plan that you have, your current plan might be eligible for a renewal on certain Tabs. Eligibilities may change.

Check out the chart below to see the rate plan options available to you. Remember to always check back on Self Serve to see if there are any exclusive offers waiting for you.

Tip: If you're viewing this page on your mobile phone, rotate your phone screen/turn on auto-rotate to see the full table.

Tab size selected for upgrade If my current plan is… Then, in most cases, I…
No Tab - Can keep my current plan
Tab Basic Lower than $40*/month Need to change to a current
Tab Basic Plan
$40*/month or higher Can keep my current plan
Tab Mid/Plus Lower than $55*/month Need to change to a current
Tab Mid/Plus Plan
$55*/month or higher Can keep my current plan

When making the choice to either keep or change your plan when you upgrade, please carefully review the features that are included in your current plan and in the new plan - to make sure you’re Choosing Happy!

Changing your plan

Current plan not working for you? No worries. Check out our other rate plans to find a better fit. Our rate plans vary based on your Tab type and region.

Note: If you change your rate plan, your existing data add-ons may fall off.

Heads up! Some plans may still be unavailable despite meeting the threshold. To find out which in-market plan suits you best, please schedule a callback through Koodo Assist to speak to a rep.

** Subject to account credit status.    * Not including add-ons or monthly Tab charge.

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