Changing your rate plan

Changing your plan is easy! Just follow the steps below.

  1. Log in to your Self Serve account.
  2. Select Self Serve at the top of the screen, and select Mobile services from the drop-down menu.
  3. Your current plan will be shown. To change it, select Change my plan.
  4. Select your phone type.
  5. Choose the plan you want, and select Switch to this plan.
  6. Review the plan details, and select Change to this plan.
  7. Select I Agree to change plans.
  8. Woohoo! You’ve changed your rate plan. We’ll send you a confirmation email.

Good to know

  • You can only change your rate plan once per billing cycle.
  • You might need to pay off your Tab balance before switching to another rate plan. See our Tab FAQs for more information.

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