Upgrading your phone
Due to potential Canada Post labour disruptions, we are currently unable to deliver to PO Boxes and Rural Route addresses. Learn more.
Need a new phone?...
Due to potential Canada Post labour disruptions, we are currently unable to deliver to PO Boxes and Rural Route addresses. Learn more.
Need a new phone? Why wait when you can get a new phone anytime? Just keep in mind that you’ll need to pay off any outstanding Tab balance and Tab Bonus balance in order...
Reporting your lost or stolen phone
Losing your phone is a total bummer. Good thing is you can suspend your service right away to prevent the bad guys from using it....
Losing your phone is a total bummer. Good thing is you can suspend your service right away to prevent the bad guys from using it.
Please go to Koodo Assist to report your lost or stolen phone.
A few things
You’ll continue to be charged monthly fees and will still be responsible for paying your...
More help from Google
Got questions? Go to your phone’s manufacturer page for more info.
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Got questions? Go to your phone’s manufacturer page for more info.
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Lost or stolen Prepaid phone
If your Prepaid phone is lost or stolen, you should suspend your service right away.
Here's how to do it quickly:
Log in to your Prepaid Self...
If your Prepaid phone is lost or stolen, you should suspend your service right away.
Here's how to do it quickly:
Log in to your Prepaid Self Serve account.
Select the Profile tab.
Select Report Lost / Stolen Phone in the Lost or Stolen Phone section.
You can also Contact Us to suspend your service. Just so you know, charges...