Activating your Prepaid account
Here's what you need to activate your Prepaid account: 1. Select a plan: You can choose from a number of plans from the . Once...
Here's what you need to activate your Prepaid account: 1. Select a plan: You can choose from a number of plans from the . Once you have selected a plan, click Activate Now to activate your Koodo Prepaid service. 2. Input your email address: A 6-digit code would be sent to your email to verify...
Using Koodo Prepaid Self Serve on your mobile phone
While we don’t have a Koodo app, our site is mobile-friendly! You can add the mobile-optimized Koodo Self Serve site to your phone's home screen...
While we don’t have a Koodo app, our site is mobile-friendly! You can add the mobile-optimized Koodo Self Serve site to your phone's home screen so you can keep tracking your usage, billing and more. It's basically like bookmarking the site on your phone for easy access. See our instructions below for both iPhone and...
Prepaid SIM cards
Getting a Prepaid SIM card/eSIM To start using a prepaid plan, you'll need a Koodo Prepaid SIM Card/eSIM For a SIM card: Order today through...
Getting a Prepaid SIM card/eSIM To start using a prepaid plan, you'll need a Koodo Prepaid SIM Card/eSIM For a SIM card: Order today through , or get one at . For an eSIM: Purchase one instantly , or get an eSIM voucher at . Activating a Prepaid SIM/eSIM To activate a Prepaid SIM/eSIM, you’ll...
Moving your number to another TELUS provider
If you’re currently a Koodo Prepaid customer and want to move your number to a provider within TELUS, we’ll automatically move your Koodo service over,...
If you’re currently a Koodo Prepaid customer and want to move your number to a provider within TELUS, we’ll automatically move your Koodo service over, so you can enjoy a smooth transition to one of our sister brands – even if your account status is expired. You’ll see the shifting without doing the lifting! Just...
VoLTE (voice over LTE) for Koodo Prepaid
VoLTE (Voice over LTE) is available for Koodo Prepaid customers. What is VoLTE? VoLTE is the next step in wireless calling and it comes with...
VoLTE (Voice over LTE) is available for Koodo Prepaid customers. What is VoLTE? VoLTE is the next step in wireless calling and it comes with some awesome benefits. Koodo customers with a compatible phone will be able to make and receive calls over our faster Koodo LTE network instead of the HSPA network. With VoLTE...