Koodo Prepaid Promos
From time to time, we offer special promos for select customers to redeem discounts, credits, bonus add-ons (and so much more!) on their Koodo Prepaid...
From time to time, we offer special promos for select customers to redeem discounts, credits, bonus add-ons (and so much more!) on their Koodo Prepaid service. These promos are redeemed using Promo Codes or they may also be Auto-load Promos (which are automatically applied offers on your base plan). Adding a promo when activating your...
Prepaid SIM cards
Getting a Prepaid SIM card/eSIM To start using a prepaid plan, you'll need a Koodo Prepaid SIM Card/eSIM For a SIM card: Order today through...
Getting a Prepaid SIM card/eSIM To start using a prepaid plan, you'll need a Koodo Prepaid SIM Card/eSIM For a SIM card: Order today through , or get one at . For an eSIM: Purchase one instantly , or get an eSIM voucher at . Activating a Prepaid SIM/eSIM To activate a Prepaid SIM/eSIM, you’ll...
Moving your number to another TELUS provider
If you’re currently a Koodo Prepaid customer and want to move your number to a provider within TELUS, we’ll automatically move your Koodo service over,...
If you’re currently a Koodo Prepaid customer and want to move your number to a provider within TELUS, we’ll automatically move your Koodo service over, so you can enjoy a smooth transition to one of our sister brands – even if your account status is expired. You’ll see the shifting without doing the lifting! Just...
VoLTE (voice over LTE) for Koodo Prepaid
VoLTE (Voice over LTE) is available for Koodo Prepaid customers. What is VoLTE? VoLTE is the next step in wireless calling and it comes with...
VoLTE (Voice over LTE) is available for Koodo Prepaid customers. What is VoLTE? VoLTE is the next step in wireless calling and it comes with some awesome benefits. Koodo customers with a compatible phone will be able to make and receive calls over our faster Koodo LTE network instead of the HSPA network. With VoLTE...
Lost or stolen Prepaid phone
If your Prepaid phone is lost or stolen, you should suspend your service right away. Here's how to do it quickly: Log in to your...
If your Prepaid phone is lost or stolen, you should suspend your service right away. Here's how to do it quickly: Log in to your account. Select the Profile tab. Select Report Lost / Stolen Phone in the Lost or Stolen Phone section. You can also to suspend your service. Just so you know, charges...