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As of February 3, 2012, Call Display+ and Voicemail are included in all Canada-wide plans. 

Forgot your Voicemail password?

Reset it in Self Serve.

Set up your Voicemail

  • From your phone, dial 1 + your area code + your phone number.
  • You'll hear an automated welcome message.
  • You'll then be asked to create a password, and record your name and greeting.

Check your Voicemail

  • Press and hold the key and follow the prompts.
  • Press the Voicemail button on your phone and follow the prompts.


  • From a landline or another mobile phone, dial your area code plus your phone number, press the * key, enter your password, and follow the prompts.

Voicemail features

  • Greetings: One standard greeting, one personal greeting (60 seconds max.), one extended absence greeting (60 seconds max.).
  • Message storage: You have the ability to store up to 10 messages (5 min./message) for 10 days, recover deleted messages, mark messages as private, urgent or anonymous, include a time stamp, have playback control and save messages.
  • Voice messaging: Send, reply and forward voice messages.
  • Languages: English or French.

Voicemail main menu

Here's everything you need to know about your Voicemail menu.

Review voice messages (while reviewing messages), Play menu (after reviewing messages)
2 Send voice messages
3 Greetings
4 Personal options
19 Recover deleted messages (before logging out)
* Exit the system

Review voice messages (while reviewing messages)

1 Rewind 
2 Pause
3 Fast forward
5 Date and time
7 Delete
9 Save
* Main menu
# Keep message as new

Play messages (after reviewing messages)

1 Replay this message
5 Play date and time
6 Forward copy
7 Delete
8 Reply
9 Save
* Main menu
# Keep message as new

Send voice messages

1 Review recorded message
2 Pause/resume
5 Delivery options
7 Delete recorded message
# Send message now

Personal options

Personal preferences

  • 1 Change password
  • 2 Playback references
  • 3 Recorded name
  • 5 Change language

8 Bypass password on/off

How to get Voicemail notifications

  • If you're in a digital coverage area, you’ll get a message that notifies you about your Voicemail.
  • If you're in an analog area, you can dial into your mailbox from your phone (1 + your area code + your number) at any time, but you won't get a visual notification until you enter a digital area.

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