Voicemail

As of February 3, 2012, Call Display+ and Voicemail are included in all Canada-wide plans. 

Forgot your Voicemail password?

Reset it in Self Serve.

Set up your Voicemail

  • From your phone, dial 1 + your area code + your phone number.
  • You'll hear an automated welcome message.
  • You'll then be asked to create a password, and record your name and greeting.

Check your Voicemail

  • Press and hold the key and follow the prompts.
  • Press the Voicemail button on your phone and follow the prompts.

or

  • From a landline or another mobile phone, dial your area code plus your phone number, press the * key, enter your password, and follow the prompts.

Voicemail features

  • Greetings: One standard greeting, one personal greeting (60 seconds max.), one extended absence greeting (60 seconds max.).
  • Message storage: You have the ability to store up to 10 messages (5 min./message) for 10 days, recover deleted messages, mark messages as private, urgent or anonymous, include a time stamp, have playback control and save messages.
  • Voice messaging: Send, reply and forward voice messages.
  • Languages: English or French.

Voicemail main menu

Here's everything you need to know about your Voicemail menu.

Review voice messages (while reviewing messages), Play menu (after reviewing messages)
2 Send voice messages
3 Greetings
4 Personal options
19 Recover deleted messages (before logging out)
* Exit the system

Review voice messages (while reviewing messages)

1 Rewind 
2 Pause
3 Fast forward
5 Date and time
7 Delete
9 Save
* Main menu
# Keep message as new

Play messages (after reviewing messages)

1 Replay this message
5 Play date and time
6 Forward copy
7 Delete
8 Reply
9 Save
* Main menu
# Keep message as new

Send voice messages

1 Review recorded message
2 Pause/resume
5 Delivery options
7 Delete recorded message
# Send message now

Personal options

Personal preferences

  • 1 Change password
  • 2 Playback references
  • 3 Recorded name
  • 5 Change language

8 Bypass password on/off

How to get Voicemail notifications

  • If you're in a digital coverage area, you’ll get a message that notifies you about your Voicemail.
  • If you're in an analog area, you can dial into your mailbox from your phone (1 + your area code + your number) at any time, but you won't get a visual notification until you enter a digital area.
We are constantly finding ways to improve our service and the feedback you leave here helps us to do that. However, we can’t respond to individual messages from this form.

Need more help?

Visit the Koodo Community.

Check it out