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Changing your phone number

  1. If you need to change your phone number, follow these steps.
  2.  
  3. 1. Log in to your Self Serve account.
  4. 2. From the Self Serve drop-down menu, select Mobile Services.
  5. 3. Under “Get a new phone number”, select Change.
  6. 4. Select I need a new mobile phone number.
  7. 5. Select the province and city for your new number.
  8. 6. Select a new area code from the drop down list, and select Search.
  9. 7. Select a new phone number.
  10. 8. If no phone numbers appear, select a new area code number and search.
  11. 9. Select Change number.
  12. 10. Review the changes and select Submit.
  13. 11. You’re done! Your new phone number will be confirmed.

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