Why is Koodo texting me?

Hey there! Koodo will occasionally text our eligible customers with offers and deals, or with important service updates.

How can you be sure that you’re getting the message from us?

  • We start our messages with “Koodo:”
  • Your message will come from an official 4- or 5-digit Koodo shortcode that will look like these: 5112, 5144, 5141, 7798, etc.

We’ll never ask you for the following information over text:

  • Personal information
  • Payment
  • The answers to your security questions

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