Changes to positive Tab

Starting with your May 2020 bill, any positive Tab amount you earned before August 2017 will be converted into a Koodo upgrade offer that can be put toward buying a new phone at any Koodo location – just like how you would’ve used positive Tab in the past.

Where will I see the offer?

When you log in to your Self Serve account, these offers will be available on the Phones page.

Do I need to buy a new phone now?

Well, you could if you really wanted to, but you don’t have to right away. Whenever you’re ready to buy a new Koodo phone, apply this offer to your purchase. See our phones here.

What happens if I have the full $150 positive Tab balance?

Your positive Tab will transition into a $150 offer, which you can use anytime, anywhere – the way you would’ve used your positive Tab before.

Can I use this offer to pay my bill, or can I transfer it to another Koodo customer?

No - just like positive Tab points, this offer is only for you to use and it can only be put towards buying your next Koodo phone.

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