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Certified pre-owned phones

Want a "like-new" phone without the hefty "like-new" prices? We can help with that. Certified Pre-owned phones are refurbished, high-quality phones that have been used for no more than 30 days. Each phone goes through extensive inspection, then is cleaned and re-packaged to look and function like new to make sure you get only 100% functionality. The prices of Certified Pre-owned phones are always lower than the prices of their brand-new equivalents. Plus, they’re all backed by warranty from Koodo.

CPO phones are tested to meet our commitment to quality for physical conditions:

Functional and Cosmetic Inspection

With the highest of standards, we inspect the phone’s body, camera, screen, buttons, keys, audio and vibration components, software, and battery, ensuring the phone works and looks like-new.

Network Connection Testing

We test our phones to ensure data transmission is working.

Full System Wipe and Software Update

The latest software is installed on our phones. Any other content will be wiped.

Final Audit

Completed by an experienced technician.

Certified Pre-owned phones are packaged into Koodo’s Certified Pre-owned boxes.

What’s Included with Every Certified Pre-Owned Phone

  • A battery
  • An original manufacturer wall charger
  • A Koodo SIM card

Certified Pre-Owned Phone Warranty

Every Certified Pre-Owned Phone purchased after April 5, 2013 includes a warranty valid for a period of up to 1 year for Android and up to 6 months for Apple from the date of purchase. We’ll cover the costs to repair any manufacturer’s defects for this period.

We’re sorry, but the Applecare+ Protection Plan isn’t offered with our Certified Pre-Owned Phones and is only available for new iPhones.

We try to fill up on as many quality, refurbished phones as we can, but inventory is limited. Try to grab the phone you want the moment you see it, as stock is available on a first come, first served basis. If you don’t see the phone you’re looking for in our catalogue, keep checking back frequently.

Need a Certified Pre-owned phone in your life, like, right now? Get one online.

You have 30 days to try out your Certified Pre-owned phone. If you’re not crazy about it, you can return it.


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