Certified Pre-owned Phones and Tablets

Want a "new to you" device without the new device price? We can help with that. Koodo Certified Pre-owned devices are of high-quality and come with a 1-year warranty backed by Koodo. Each one goes through an extensive inspection process by an experienced technician to meet our commitment to quality.

Functional Inspection

With the highest of standards, we inspect the battery, body, camera, screen, buttons, speaker, and software to ensure everything works the way it was meant to. Plus, each device is thoroughly disinfected before it’s repackaged.

Network Connection Testing

We test our devices to ensure data transmission is working.

Full System Wipe and Software Update

The latest software is installed and all other content will be wiped.

Quality guarantee and warranty

You have up to 30 days* to try out your Certified Pre-owned device. If you’re not crazy about it, you can return it for a full refund. Plus, they’re all backed by a 1-year warranty from Koodo.

Shop Certified Pre-owned phones here

What’s included with every Certified Pre-Owned Phone and Tablet

  • An original manufacturer wall charger
  • A data cable
  • A Koodo SIM card

Certified Pre-Owned Warranty

Every Certified Pre-Owned device purchased after November 10, 2020 includes a Certified Pre-owned warranty valid for a period of 1 year from the date of purchase**. We’ll cover the costs to repair any manufacturer’s defects for this period.

If your Certified Pre-owned Android phone or tablet is in need of an in-warranty repair, visit a Koodo store for assistance. If your Certified Pre-owned Apple device requires an in-warranty repair, visit a TELUS location for assistance. Check out the warranty and repair help page for more details.

The AppleCare+ Protection Plan isn’t offered with our Certified Pre-Owned phones and is only available for new iPhones.

Need a Certified Pre-owned phone in your life, like, right now? Get one online

Terms & Conditions

* If you are not satisfied, you can return your purchase for an exchange or refund, with the original sales receipt, within 15 days from purchase if bought in store*** or 30 days from purchase date if bought online. Click here for more information regarding our return policies.

** Koodo will cover the costs of any manufacturer defects (no physical/liquid damage) for 1 year, starting from the date of purchase.

*** Up to 30 days for those with disabilities

Shop Certified Pre-owned phones here

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