Understanding your modem & router (ports & LEDs)
Ever wondered what all those mysterious ports and blinking LEDs on your modem and router actually do? In this user-friendly guide, we'll break down all...
Ever wondered what all those mysterious ports and blinking LEDs on your modem and router actually do? In this user-friendly guide, we'll break down all the techy stuff about these essential devices, so you can confidently decode and navigate the digital world! Wi-Fi 6 Router Ports Port/button Description WPS Button Pressing this button for 10...
How to reset your modem and your router
You know what's often the best fix for Internet connection problems? Resetting your devices! Resetting your modem Unplug the power cables from the back of...
You know what's often the best fix for Internet connection problems? Resetting your devices! Resetting your modem Unplug the power cables from the back of the modem device. Wait for around 30 seconds, then go ahead and reconnect the power cable to your modem, extender, and/or Boost Wi-Fi. After the restart, your modem will need...
Why is my Wi-Fi and internet slow?
Whether you're experiencing slow speeds, intermittent connectivity, or a complete loss of Internet access, we have you covered. Good to know Before you get started...
Whether you're experiencing slow speeds, intermittent connectivity, or a complete loss of Internet access, we have you covered. Good to know Before you get started with troubleshooting, keep the following in mind: Your internet won’t work until your activation date. Please make sure to set up your equipment on your confirmed activation date. Download speeds...
How to set up a guest network
Want to create a Wi-Fi network for your guests without giving away the details of your primary connection? Follow the simple steps below, and you'll...
Want to create a Wi-Fi network for your guests without giving away the details of your primary connection? Follow the simple steps below, and you'll be the ultimate tech-savvy host in no time! Step 1: a) Start by opening a browser window and typing the default IP address for the Boost Wi-Fi 6 Lite router...
Digital safety and privacy tips
Here are some tips for how you can protect yourself online: _1_ Keep yourself safe Avoid using your phone while driving by keeping it off,...
Here are some tips for how you can protect yourself online: _1_ Keep yourself safe Avoid using your phone while driving by keeping it off, on silent, or out of view. If you need to use it, ask a passenger to help you out, or pull over safely first. Prepare for the unexpected by keeping...
I forgot my home Wifi network password
Uh-oh, did you misplace your home Wi-Fi network password? Don't worry, we've got you covered! In this article, we'll show you some quick and easy...
Uh-oh, did you misplace your home Wi-Fi network password? Don't worry, we've got you covered! In this article, we'll show you some quick and easy ways to recover your forgotten password and get you back online in no time. Just follow the super simple instructions below that match your situation: If you haven’t changed the...
How to change a network name and password
Step 1: a. Open a web browser (eg. Edge or Chrome) b. In the top address bar, type 192.168.1.254, then press Enter Step 2: On...
Step 1: a. Open a web browser (eg. Edge or Chrome) b. In the top address bar, type 192.168.1.254, then press Enter Step 2: On this Login page, Enter the user name “admin” Enter the Admin password that’s at the bottom of the Boost v2, under the removable cover Step 3: To change the Network...
Join your home Wi-Fi network through Windows 8
Here's how you can effortlessly connect to your home Wi-FiTM network using Windows 8: Press the Windows key + C on your keyboard. Click Settings....
Here's how you can effortlessly connect to your home Wi-FiTM network using Windows 8: Press the Windows key + C on your keyboard. Click Settings. Click the Wireless icon. Choose the Wi-Fi network you want to join from the list of available options. Click on Connect. Enter your Wi-Fi network password when prompted for the...
Join your home Wi-Fi network through Windows 10
Here's how you can effortlessly connect to your home Wi-FiTM network using Windows 10: Click on the Windows icon in the bottom-left corner of your...
Here's how you can effortlessly connect to your home Wi-FiTM network using Windows 10: Click on the Windows icon in the bottom-left corner of your screen to open up the Windows application menu. Then, click on the Settings icon to access the Windows Settings menu. Select "Network & Internet" and you'll see the Network Status...
Join your home Wi-Fi network through Mac OS X
Here's how you can effortlessly connect to your home Wi-FiTM network using Mac OS X: Click on the Wi-Fi icon positioned in the right-hand side...
Here's how you can effortlessly connect to your home Wi-FiTM network using Mac OS X: Click on the Wi-Fi icon positioned in the right-hand side of the top taskbar (usually found beside the Volume icon). If you see the option to Turn Wi-Fi On, go ahead and click on it. Otherwise, move on to the...