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Setting up pre-authorized payments
** To protect your privacy, this transaction can’t be done over the phone with the help of a rep and must be completed online through...
** To protect your privacy, this transaction can’t be done over the phone with the help of a rep and must be completed online through Self Serve. Signing up for pre-authorized payments is easy! Your bill payment will be automatically withdrawn from your chequing account, credit card, or Visa debit every month, which means you don't...
Everything you need to know about your Koodo bill
It's important to understand how your bill works and what you can expect to see on it, because nobody likes unwanted surprises. Making changes on...
It's important to understand how your bill works and what you can expect to see on it, because nobody likes unwanted surprises. Making changes on your account can sometimes result in one-time charges related to the change. This page aims to clarify some of these charges, which you might see on your first bill, on...
Spending limit program
The Spending Limit Program helps you manage your phone charges by setting a spending threshold on your account. Find out your spending limit by logging in to your...
The Spending Limit Program helps you manage your phone charges by setting a spending threshold on your account. Find out your spending limit by logging in to your Self Serve account. Making payments to avoid service disruption To make sure your service isn’t turned off, you'll need to stay below your spending limit and pay your bill right away. You...
Paying your bill in Self Serve
You can easily make a one-time payment with your credit card or Visa Debit card via Self Serve. You'll see your payments right away in...
You can easily make a one-time payment with your credit card or Visa Debit card via Self Serve. You'll see your payments right away in your Self Serve account. You can also view your bill details and usage and download your bill. Log in to your Self Serve account. Select View my bill (or select the Self...
The Koodo Tab page in Self Serve
Starting July 5, 2020, your Tab balance and transaction details, which were previously found in your downloaded PDF bill, can be seen only in the...
Starting July 5, 2020, your Tab balance and transaction details, which were previously found in your downloaded PDF bill, can be seen only in the new My Koodo Tab page in Self Serve. Viewing your Tab and Tab Bonus balances Log in to your Self Serve account. Select Self Serve at the top of the screen, then...

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