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Prepaid SIM cards

Getting a Prepaid SIM card

To activate your Koodo Prepaid phone, you'll need a Koodo Prepaid SIM Card. Get one at your nearest store.

Getting another phone on Prepaid

You can buy a new phone and use the same Koodo Prepaid SIM card. No need to activate your new phone!

Deactivating your SIM card

To deactivate your SIM card, simply stop topping up your account. Once you've been without an active base plan on your account for a full 90 days, your Koodo Prepaid SIM card will be automatically de-activated and you'll lose your phone number and any funds remaining on your account balance, including your Boosters. Once de-activated, you'll need to buy a new Koodo Prepaid SIM card to resume your service.

Unlocking your Prepaid phone

Give us a call at 1-866-99-KOODO if you want to unlock your phone. A $50 unlocking charge applies, so make sure you’ve got a credit card or top-up voucher on hand when you call. CDMA phones (phones that don’t use a SIM card) can't be unlocked.

Need more help?

Visit the Koodo Community.

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