What is a Booster?
Whenever you need long distance minutes, data, or anytime minutes, you can buy a Talk or Data Booster add-on by logging in to Prepaid Self Serve.
Booster add-ons don’t expire. Any unused minutes or data will be carried over when you renew your base plan.*
*Talk or Data Booster add-ons don’t expire if your account is active. Talk or Data Booster add-ons are available for use only when there's a non-expired base plan on the account. Booster add-ons will be removed from the account upon account deactivation. Anytime minutes are charged by the minute and the airtime required to connect your calls is drawn from the included minutes. All data usage will be rounded up to the nearest 10 KB. Data Booster add-ons aren’t available with BlackBerry smartphones that are not on the BlackBerry 10 operating system.
Good to know
- You'll need to top-up your account balance if you don't have enough service credits to purchase your selected Boosters.
- You can always add another Booster when you're running low on your current one to make sure you’ll have uninterrupted service.
Tracking your Booster usage
You can always see how many minutes or megabytes your have remaining in your Booster by logging into Prepaid Self Serve or dialing *611 on your phone (it's a free call!). Plus, when you're running low, we'll let you know by sending you a text message.
Expiring Boosters and overage charges
Never be without your Boosters! You’ll know you’re getting low on your Boosters because we’ll text you when your Talk Booster has both 10 minutes and 0 minutes left. For the Data Booster, you’ll get a text message when you’ve used up 75% and then again at 95% usage. If you think you’ll need another Booster, go ahead and add it. As long as you have an active Base Plan on your account, your Boosters never expire, so you can use them as needed.
If your Booster runs out, you’ll have to grab another one in order to use it. You’ll never have overage charges because once your Booster runs out, that’s it. No surprises.
Remaining minutes or data on your Booster
Make sure you have an active base plan on your account. You'll need a non-expired base plan to be able to access your prepaid services, including your Boosters.
Using Boosters with base plans that include data
You have 30 days to use up your base plan data. Unlike our Booster add-ons, any remaining data will not be carried forward when your base plan renews every 30 days.
How does in-plan data work with a Canada-wide data Booster add-on?
If you have both base plan data and a data Booster add-on, your base plan data will be depleted fully before Booster add-on data.