Checking out

If you see an error while you’re checking out, try these things out:

  • Clear any cookies in your browser, clear your cart, and try again.
  • Make sure that the address you enter in the billing section matches the one on your credit card. You can enter any Canadian address in the shipping section.
  • If you’re still having trouble, email us at
We are constantly finding ways to improve our service and the feedback you leave here helps us to do that. However, we can’t respond to individual messages from this form.

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