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Viewing and downloading your bills

Viewing your current bill

  1. Log in to your Self Serve account.
  2. Select Self Serve at the top of the screen, and then select Billing from the drop-down menu.
  3. To view your most recent bill, select Your current bill.
  4. To download your bill, head back to Billing and select Download bill (PDF).

Viewing your previous bills

  1. Log in to your Self Serve account.
  2. Select Self Serve at the top of the screen, and then select Billing from the drop-down menu.
  3. Your previous bills, up to the past 18 months, are listed under Download past bills.
  4. Select the blue arrow beside the bill you want to view, and it’ll download as a PDF for you to save or print.

Viewing your Tab and Tab Bonus balances

As of July 5, 2020, Tab balance and transaction details will no longer be on the downloaded PDF bill and can only be seen on the Koodo Tab page in Self Serve. Learn more about the Koodo Tab page.

Note: A bill older than 18 months can be sourced only through a rep. Please schedule a callback through Koodo Assist.

Heads up! There’s a $5 charge for each invoice requested.


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