Got a promo code to use at koodo.com? Awesome! Here’s how to redeem it.
Let’s get started. Click to let us know if you’re a current or a new customer, then follow the outlined steps:
Current Customer
Log in to your Self Serve account.
Click the Shop menu, then choose one of the actions below:
| Select | If you want to... |
|---|---|
| Phones | Get a new phone Add a phone or a tablet |
| Bring your own Phone | Add a new line to your account |
- Select a Phone or a SIM and click “Add to cart”
- Enter your promo code in the “Promo code” text box. (Some don’t have validation codes, but if you received one, enter it now.)
- Click “Add a plan/Change plan,” select your preferred plan, then click “Add to cart.”
- Follow the rest of the steps to proceed to Checkout.
- Once you see a screen with your confirmation number, you’re all done - sit back and wait for your new phone/SIM to arrive!
New Customer
| If you want to... | Go to this page |
|---|---|
| Get a new phone | https://www.koodomobile.com/phones |
| Bring your own Phone | https://www.koodomobile.com/bring-your-own-phone |
- Select a Phone or a SIM and click “Add to cart”
- In the pop-up box, under “New to Koodo?” select “Get started”
- Enter your promo code in the “Promo code” text box. (Some don’t have validation codes, but if you received one, enter it now.)
- Click “Add a plan,” select your preferred plan, then click “Add to cart.”
- Follow the rest of the steps to proceed to Checkout. (If you don't pass the credit check process, an employee at your closest Koodo Shop can help you complete your order.)
- Once you see a screen with your confirmation number, you’re all done - sit back and wait for your new phone/SIM card to arrive!
Having problems?
If you see an error message after entering the promo and validation codes, don’t panic! Double-check the details of your offer, and make sure everything matches up with the phone/SIM/plan you selected.
You might need to change some of the following details:
Tab type: Extra Extra Large (for existing customers only), Extra Large, Large, Medium, Small
Phone: brand, model, colour, or size
Province/region (you can change this in the top right-hand corner of koodomobile.com)
Monthly rate plan (if you’ve added it yet)