Did you know that new and existing Koodo customers can activate a tablet plan with Koodo? It’s super easy to set up!
Heads up! A tablet device must be purchased along with the plan.
How does it work?
To get started, visit a Koodo Store, authorized dealer, or retail location. Want to find a store near you? Check out our Store Locator
- Existing Koodo customers can also add a tablet plan to their accounts online through the Tablets page
Choose a tablet device and get a SIM card
Insert the activated SIM into your tablet, and you’ll be good to go!
Good to know
- A $45 connection fee applies when a tablet is purchased in store (this fee includes an already-activated tablet SIM card)
- Customers using iPads will need to manually configure their APN settings. For more information about how to do this, check out our internet connectivity troubleshooting page
Can new customers activate a tablet with Koodo?
Yes; however, new tablet activations are currently not available through Self Serve. At this time, only existing Postpaid (monthly) Koodo customers are able to add a tablet to their account. New customers can activate a Koodo tablet plan on the Tab in stores.
Can existing customers add multiple tablets to their account?
Yes they can!
Which plans are eligible for a tablet?
New and existing customers can add a $15/4 GB plan to their tablet. A tablet plan can be used only with a tablet device. If these conditions are not met, Koodo may terminate your tablet plan in accordance with the Service Terms.
Will customers receive Shock-Free data notifications?
Customers using SMS-enabled Android devices will receive Shock-Free data SMS alerts (at 50%, 90% and 100% of their usage) and their data will be paused once the limit is reached. Note: The new $15/4GB plan does not include SMS.
Customers using Apple or non-SMS-enabled devices will not receive Shock-Free data SMS alerts, but their data will be paused once the limit is reached.
For both Android and Apple users, if a customer has set up other alert methods (i.e. other phones or emails), they’ll still receive the alerts.
A person on the account with authority will be able to unpause data by adding a one-time data top-up from their tablet or via Self Serve. A customer without authority will need to contact another user on the account who has authority in order to unpause data via Self Serve.
Are tablets eligible for the Refer-a-Friend program?
No, tablets are not eligible for the Refer-a-Friend program.
How can customers check their usage?
Customers can check usage on Self Serve .
Can a Koodo tablet be used as a phone with a SIM number?
No, the tablet plan does not come with voice or SMS capabilities.
Is it possible to buy the tablet without a plan?
No, you must get a tablet plan with your tablet device.