Featured topics

  • I can’t connect to the internet

    Sometimes your phone isn’t able to connect to the internet. Annoying, right? These tips below can help you solve the problem. Your phone connects to the...

  • I’m not getting any network service

    Not getting any network service? If you can’t send or receive calls or text messages, check out our tips below for help. There might be a...

  • My battery is draining fast

    Over time, your phone’s battery will start to drain quickly. Here are a few tips to save some battery life. Before heading over to a Koodo...

How to troubleshoot your phone

  • Basic phone troubleshooting

    Is your phone acting a little strange? Try these quick fixes at home before coming into a Koodo store. Need extra help? See our interactive tutorials...

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