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Koodo Assist: the quick, simple way to get help.

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Koodo Assist Tips

Koodo Assist can help with all things Koodo and will provide an official answer on things like your service, rate plan, e-bills, and much more.

Hint!

Try typing key words or short sentences like: “bill”, “data usage”, “refer-a-friend”, “how do I change my plan?

We’ve got a great range of tools to help you out!

Most changes to your Koodo account can be done for free via Self Serve. If you prefer to have a representative make these account changes for you, may apply.

Already contacted us?

We try to provide the best service possible, but we get that some problems are harder to solve than others. If you've already contacted Koodo and tried to resolve an issue without success, you can take a look at further options or escalate it.