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Paying your bill

These are the ways you can make a payment.

  • Make a one-time payment in Self Serve with your credit card or Visa Debit card. Payment is immediately reflected on your account.
  • Sign up for pre-authorized payments in Self Serve, so your payments get deducted from your banking account automatically each month.
  • Use online or telephone banking. You’ll need your Koodo account number, and it takes 3 to 5 business days for payments to show up on your account.

Other ways to make a payment:

  • Call *611 from your Koodo phone and make a one-time credit or Visa Debit card payment. For your security, Koodo no longer accepts credit card information verbally over the phone.
  • Make a payment via cheque or Money Order and mail it to Koodo.
  • You can also make a payment at Western Union branches worldwide, and at participating Canada Post outlets.

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