Moving your phone number

You can move your number in Self Serve. Here's how.

  1. Log in to your Self Serve account.
  2. From the Self Serve drop-down menu, select Mobile services.
  3. Go to Manage your phone number.
  4. Choose Transfer your phone number.
  5. Scroll down to the bottom of the page.
  6. Enter your new phone number.
  7. Select Submit.
  8. If your number is eligible to move, fill out the required information.
  9. Select Submit. Your changes will be confirmed.

If you're a new customer or you're thinking of signing up, learn how to move your phone number to Koodo from your other provider.

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