Moving your phone number
You can move your number in Self Serve. Here's how.
- Log in to your Self Serve account.
- From the Self Serve drop-down menu, select Mobile services.
- Under “Get a new phone number”, select Change.
- Select I want to move a number.
- Scroll down to the bottom of the page.
- Enter your new phone number.
- Select Submit.
- If your number is eligible to move, fill out the required information.
- Select Submit. Your changes will be confirmed.
If you're a new customer or you're thinking of signing up, learn how to move your phone number to Koodo from your other provider.