Moving your phone number

You can move your number in Self Serve. Here's how.

  1. Log in to your Self Serve account.
  2. From the Self Serve drop-down menu, select Mobile services.
  3. Under “Manage your phone number,” select Manage.
  4. Select Transfer your phone number.
  5. Enter your new phone number.
  6. Select Next.
  7. If your number is eligible to move, fill out the required information.
  8. Select Submit. Your changes will be confirmed.

If you're a new customer or you're thinking of signing up, learn how to move your phone number to Koodo from your other provider.

Was this article helpful?

Need more help?

Visit the Koodo Community.