To send your comments

Send us your comments or suggestions on any of our products or services by contacting Customer Service.

Should the Rep not be able to resolve your issue, you may contact Koodo Customer Service:

  • By phone at *611 from your Koodo Mobile phone or toll-free at 1-866-995-6636 (M-F: 9-9, Sat: 9-7, Sun: 9-7). Please ask to speak to a Customer Service Manager.