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Cancelled account refund request form

Please fill out the form to submit the refund request. If you are owed a refund it will be issued in the form of a cheque and it will be mailed to your billing address on file within 4-6 weeks.

All the form fields are mandatory.

Account information

Please enter the details of the account associated with the refund.

Do you need to update the address in your cancelled Koodo account?
Please Click here

Do you need to update the address in your cancelled Koodo account?
You can schedule a call back if your billing address is different from your address on file, enter "#HelpSS" in koodo.com/chat