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Monitoring your data in Self Serve

Nobody likes a surprise bill. Learn how to check your usage below, and never go overboard on your data again.

  1. 1. Log in to your Self Serve account.
  2. 2. Select Self Serve at the top of the screen, and select Usage from the drop-down menu. A list of usage meters will show your airtime, data and messaging details.  
  3. 3. Select any of the coloured meters to view your usage details.

Green: Good stuff! You’re still within the data included in your plan for your current billing cycle.
Orange: Warning! You’ve used up the majority of your usage.
Grey/Expired: Oh no! You’ve reached your data limit.
Red: Oops! You’ve reached the limit of your Shock-Free data plan in your current billing cycle, which means you’ve received a notification and agreed to unblock your data. You’re now paying the overage rate for additional data.

Just so you know

  • You can set up both Canadian and international data usage alerts.

Need more help?

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