Get to know your phone

Featured topics

• My phone won’t connect to the internet

  Sometimes your phone isn’t able to connect to the internet or your cellular data isn't working. Annoying, right? These tips below can help you solve...

• I’m not getting any network service

  If you can’t send or receive calls or text messages, check out our tips below for help. There might be a quick fix if your phone...

• My battery is draining fast

  Over time, your phone’s battery will start to drain quickly. Here are a few tips to save some battery life. Before heading over to a Koodo...

How to troubleshoot your phone

• Phone troubleshooting

  Is your phone acting a little strange? You may be experiencing one of the following issues: overheating, glitching or freezing, app or phone crashing,...