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Frequently asked questions
- If you already have a Netflix or Amazon Prime account, you will be able to link your existing account so you don’t lose your watch history or account details. Once you link your existing account, your billing will transfer over to Koodo.
- If you already have an existing Disney+ account, you will be able to link your existing account so you don’t lose your watch history or account details. After you activate, you may have to manage your existing subscription to avoid being double-billed. If you already have a Disney+ direct-billed subscription for the same or a lower subscription tier, it will be automatically paused until your subscription via Koodo ends or changes to a lower subscription tier. If your Disney+ direct-billed subscription is for a higher subscription tier, or you have an existing Disney+ subscription that is invoiced by a 3rd party, you will have to manage your subscriptions to avoid having multiple subscriptions. Visit this link for more details on how to manage your existing subscription.
Once you purchase a Stream+ bundle with Koodo, you will receive activation emails for each of the streaming services included in your bundle.
- Click “Activate now” and follow the steps for the service you are trying to activate.
TELUS Films & Series is exclusive content you can access through the TELUS TV+ app. TELUS TV+ is available via iOS and Android app stores as well as via web browser at telustvplus.com
Once you subscribe to Stream+, you will get an activation email from TELUS . Follow the steps to access TELUS Films & Series and watch ad-supported live TV channels all on the TELUS TV+ app.
You can access TELUS Films & Series via TELUS TV+ app with your existing My TELUS account email and password that you used to purchase Stream+.
Download the TELUS TV+ app to access 40+ free featured, ad-supported channels. Watch hours of Fear Factor, Now Rock, Scream TV, Three's Company, Action Hollywood Movies, and many more!