Forgot Your Prepaid Password? & Issues Logging in to Prepaid

If you’re having problems logging in, make sure you’re using the right email and password.

If you’ve forgotten your password, go to Prepaid Self Serve and select Forgot your password?

If you still can’t get through, contact us for help.

Forgot your voicemail password?

Voicemail passwords can be reset under the "Profile" tab in Self Serve:

Reset voicemail password - EN

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